At “What Time is it Creations,” we stand behind the quality and craftsmanship of our products and are confident that you will be completely satisfied with your purchase. However, if for any reason you are not, here is our refund and return policy. 

Refund and Returns Policy 

• If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. 
• Items must be returned in their original condition and packaging, along with all original tags and documentation.
• Refunds will be processed within 10 business days of receipt of the returned item. 
• Return shipping fees are the responsibility of the customer, unless the item was received damaged or defective. 
• If you would like to return an item, please contact our customer service team at [insert contact information here] for assistance. 
• If you would like to exchange an item, please contact our customer service team at whattimeisit@fastmail.com for assistance.
• Exchanges will be processed within 10 business days of receipt of the returned item.
• If the new item requested is of a different value than the original item, you will be responsible for any price differences.
• Shipping fees for exchanges are the responsibility of the customer.
• If you receive a damaged or defective item, please contact our customer service team at whattimeisit@fastmail.com as soon as possible.
• We will provide a prepaid return label for the damaged or defective item and process a replacement or refund as soon as possible.

Refund and Return Instructions

For returns, mail your product to 86-70 Francis Lewis Blvd, Suite A21, Queens Village, NY 11427.

Shipping 

You’re responsible for shipping costs, and they’re non-refundable.

The time for exchanged products to reach you may vary.

Consider trackable shipping or insurance for expensive returns.

Contact

Contact us at whattimeisit@fastmail.com for questions related to refunds and returns policy.